Effective Date: August 27, 2026 Artisan Windows and Doors (“Artisan Windows and Doors,” “Artisan,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.artisanwd.com (the “Website”), contact us, request information or services, request an estimate, schedule a consultation, or otherwise communicate with us.By using our Website or providing us with your information, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:NameEmail addressTelephone or mobile phone numberMailing or project addressInformation about your project, including window, door, hardware, or related product needsInformation you provide when requesting an estimate, consultation, or other servicesInformation you provide when communicating with us by telephone, email, text message, contact forms, or other methodsWe may also automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, and general information about how you interact with our Website. This information may be collected through cookies or similar technologies.
2. How We Use Your Information
We may use the information we collect to:Respond to inquiries and requestsProvide information about our products and servicesSchedule consultations, appointments, deliveries, or other servicesPrepare and provide estimates or proposalsCommunicate with customers regarding projects and servicesProvide customer service and supportSend requested information or updatesCommunicate with you by telephone, email, or SMS/text message when you have provided the appropriate consentImprove our Website, products, and servicesMaintain business records and comply with applicable legal obligationsProtect the security and integrity of our Website and businessWe do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law or you have otherwise provided consent.
3. SMS/Text Messaging
If you choose to provide your mobile telephone number and separately opt in to receive SMS/text messages from Artisan Windows and Doors, we may use your mobile number to communicate with you by text message.Depending on the consent you provide and your relationship with Artisan, SMS messages may include:Responses to inquiriesInformation about requested estimates or consultationsAppointment confirmations, reminders, or updatesProject-related communicationsCustomer service communicationsOther informational or conversational messages related to your interaction with ArtisanYour consent to receive SMS/text messages is not a condition of purchasing any goods or services from Artisan Windows and Doors.Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.You may opt out of SMS messages at any time by replying STOP to a message from us. After you send STOP, we will no longer send SMS messages to that number unless you subsequently provide a new affirmative consent to receive them.For assistance with SMS messages, reply HELP or contact Artisan Windows and Doors using the contact information provided below.
SMS Consent and Sharing
No mobile opt-in information, SMS consent, or text-message consent will be shared with third parties or affiliates for their own marketing or promotional purposes.We will not sell, rent, or otherwise provide your mobile telephone number or SMS opt-in information to third parties for their own marketing purposes.We may use service providers that help us operate our communications systems and provide services on our behalf. These providers may process information as necessary to provide those services, but they are not authorized to use your SMS consent or mobile number for their own independent marketing purposes.
4. How We Share Information
We may share personal information when reasonably necessary to operate our business and provide requested services.For example, we may share information with:Service providers that assist us with website hosting, communications, technology, scheduling, or other business operationsManufacturers, suppliers, contractors, or other business partners when necessary to fulfill a customer request or provide requested servicesProfessional advisors, such as attorneys, accountants, or other consultantsGovernment authorities or other parties when required by law or when necessary to protect our legal rights, safety, property, or businessWe do not sell personal information.We do not sell, rent, or share mobile telephone numbers or SMS opt-in information with third parties or affiliates for their own marketing purposes.
5. Communications
When you provide your contact information, we may contact you regarding your inquiry, project, estimate, appointment, requested services, or other business-related matters.Email and telephone communications may be used for customer service and business communications.SMS/text messaging will only be used when you have provided the appropriate consent, except where otherwise permitted by applicable law, such as responding to a text message that you initiated.
6. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to help operate the Website, understand Website traffic, improve functionality, and enhance your experience.You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
7. Third-Party Websites and Services
Our Website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
10. Your Choices
You may contact us to:Ask questions about the personal information we maintain about youRequest that we update inaccurate informationRequest information about how your information is usedOpt out of certain communicationsFor SMS communications, you may opt out at any time by replying STOP to the applicable text message.Please note that opting out of promotional or informational communications does not necessarily prevent us from sending communications that are necessary to provide services you have requested or to fulfill legal or contractual obligations.
11. Children's Privacy
Our Website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
12. California Privacy Rights
California residents may have certain privacy rights under applicable California privacy laws.Depending on the circumstances, these rights may include the right to request information about the personal information we collect, use, or disclose, and to request correction or deletion of certain personal information.To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.We encourage you to periodically review this Privacy Policy for the most current information about our privacy practices.
SMS Terms and Conditions
Effective Date: August 27, 2026By affirmatively opting in to receive SMS/text messages from Artisan Windows and Doors, you agree to receive text messages from us regarding your inquiries, estimates, consultations, appointments, projects, customer service, and other informational or conversational communications related to your interaction with Artisan.Message frequency may vary. Message and data rates may apply.You may opt out of receiving SMS messages at any time by replying STOP to any message from Artisan Windows and Doors. After you send STOP, you will receive confirmation that you have been unsubscribed, and no additional SMS messages will be sent unless you subsequently provide affirmative consent to receive them.For assistance, reply HELP to an Artisan SMS message or contact us using the information below.SMS consent is not a condition of purchasing any goods or services from Artisan Windows and Doors.Your mobile number and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.Artisan Windows and Doors may use service providers to facilitate communications and operate our business. Those providers may process information on our behalf as necessary to provide the applicable services.Your use of our SMS service is also subject to this Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our SMS practices, please contact:Artisan Windows and Doors 179 Granada Dr, #4 San Luis Obispo, CA 93401Email:admin@artisanwd.com Phone: (805) 852-7001 Website:https://www.artisanwd.com
